Our curricula and assessments are based on the best practices of our 196,000-member community for managing and leveraging your business information assets. Make the most of your time at the event and add a preconference workshop to your registration.

These will take place on Monday, March 25 from 9am until 5pm.


Artificial Intelligence - it’s no longer just in the movies, it's now taking center stage in the world of business and improving the way we work. Join us for this one-day workshop for a crash course on the practical applications of AI in Information Management.

Gain a solid understanding of how Artificial Intelligence actually works, its potential and its limitations - and learn how you can open up new possibilities by implementing AI into practical business applications.

Through discussions and exercises, you’ll walk away with a complete understanding of AI, including:

  • AI and Machine Learning key concepts, methods and examples
  • How to identify the appropriate AI methods, tools, and vendors
  • Change management considerations for AI in an IIM world
  • AI risks and their mitigation and human supervision
  • Overview of the AI marketplace


Managing information today typically means you’ll be managing multiple platforms. Even if you’ve standardized on Office 365, you’ve still got multiple tools within the platform that need content management. Exchange and SharePoint make up the core, but what do you do about Planner (project planning) content?  What does Yammer mean for discoverability?  Can you search your Sway presentations?

In this session, we’ll teach you how to apply Intelligent Information Management (IIM) to your entire Office 365 Platform. Learn what the different tools in the suite do, how they’re used, how they fit together, and how to manage content effectively across all of them.

Learn the O365 best practices, including:

  • What each of the Office 365 tools are used for – and what they’re not used for
  • Where the overlap and connectivity is between the Office 365 tools
  • How to manage content across the various tools


Modern records management is about much more than minimizing risk. Effective records management practices help organizations to be more innovative, customer-focused, and agile. But as the rate of information creation continues to grow, new techniques are required. In this highly interactive workshop, you will learn techniques for positioning records management as a business enabler. You’ll also learn how to assess the state of your own program and determine an approach that aligns to their organizations’ goals and objectives. Finally, you will learn how to apply these principles to a very common issue: cleaning up network file shares.

By the end of this workshop, you’ll be able to:

  • Describe key steps required to position records management as a business enabler.
  • Assess the current state of the records program and how well it aligns to organizational business objectives.
  • Manage digital records effectively in support of business objectives.


The Certified Information Professional (CIP) designation is designed to enhance and promote the profession of information management by providing the premier credential in the industry. CIP accomplishes this mission by establishing standards creating a fair examination process, granting certification to information professionals who meet its standards, and communicating the value of the credential to employers and clients.

In this interactive session, you will learn why the Certified Information Professional (CIP) certification was created and the business needs it is intended to address. We'll discuss how the CIP relates to and is different from other professional designations (including AIIM's own certificate courses, certifications like the CRM and IGP, and other programs). We will review the CIP exam outline in detail, including sample exam questions, and provide attendees with strategies to prepare for, and succeed on the CIP exam. 

This full-day workshop will:

  • Illustrate how the CIP relates to and is different than other professional certifications (including AIIM’s own certificate courses, ARMA’s RIM certificate, PMP, and CDIA+).
  • Review the CIP exam outline (how the exam is structured) and take a practice exam during the day.
  • Provide you with a list of resources available to assist in your exam preparation (practice exam, suggested resources, LinkedIn Group, study guide, and related courses)

You may to choose purchase a ticket to take the CIP exam onsite Tuesday morning for an additional $249.